Advantage Car & Truck Rental serves many communities across Ontario, Canada.
Following are the policies that we have regarding all car and truck rental customers.
The following policies apply to all locations, but Airport locations and in-city locations
do vary. Please review the specific policies as needed.
Customer Pick-Up and Drop-Off
We are pleased to offer this service for all of our customers. Advantage Car and Truck Rentals' pick-up and drop-off
service is designed to assist with the rental process, therefore this service is restricted within a
reasonable geographical area within the city where the rental is to take place. Currently, customer pick-up or drop-off is
limited to an area within several kilometers of the rental location.
Any exceptions to this practice is at Advantage's discretion.
Rates and Price Quotations
Rates and prices vary greatly as with all businesses. All rates and prices are verified at the time of rental
and the prices that are recorded on the documentation received at time of rental are final regardless
of moment to moment verbal discussions.
GPS Offers
In order to receive the "Free GPS Rental Offer" rentals must be a minimum of 3 days. This does not apply to all locations.
Only some locations offer GPS. This offer is valid only while supplies last.
No other discounts or reimbursements will be offered if a GPS unit is not available at time of rental due to
higher demand.
Grace Period
Renters are allowed one hour (60 minutes) "grace" period upon return. If the rental exceeds the grace
period, an hourly rate applies to a maximum of a daily rate. If the rental exceeds this grace period,
ALL hours are subject to the hourly rate to the maximum of a daily rate.
Rate Disagreement
Any dispute in rates must be corrected at the individual location. As with all companies, online rates are subject
to change.
Vehicle Types and Classes
We always endeavour to fulfill all customer requests for specific vehicle types or models,
but due to the nature of vehicle rentals, Advantage reserves the right to change vehicle types or
classes without warning or notification. These changes are at the discretion of Advantage staff and are
without compensation or adjustment.
Deposits and Credit Card Use
The renter listed on the rental agreement must have a valid credit card. A minimum deposit of $300.00 CDN or the estimated total of the rental is
required at the time of the rental. Any exceptions to this is strictly at Advantage's discretion.
If a credit card insurance policy or personal insurance policy is used for the rental, an administration fee may apply.
Proof of Insurance
When a personal insurance policy is being used to cover the vehicle, proof of a valid policy is required.
In some cases proof of insurance may be required for credit card policies if it is an out-of-the-ordinary
circumstance. Most credit card policies are well known and additional proof will not be required when using a
credit card policy to cover our vehicle.
Driver's License, Additional Drivers and Driver's Age
All drivers must have a valid license at the time of rental and
all license(s) must be presented at the time of rental.
Driver(s) must have a full "G" class license if it is an Ontario license, or equivalent
for non-Ontario license(s).
Additional drivers (including spouses) will be charged a fee of $9.95 per day CDN.
Driver(s) who are 23 and 24 years old will be charged a Young Adult Fee and be subject to a higher deductible.
Minimum age to drive any vehicle is 23 years.
Kilometre Allowance
Please refer to the Airport
Rental Policies or the
In-City Rental Policies for more information about Advantage's kilometre allowance.
Fuel
Fuel consumed during the rental period is the responsibility of the renter.
Alcohol and Drug Use While Driving
It is an offense to drive while under the influence of alcohol or any drug that impairs judgment
(prescription or otherwise) and doing so will void any coverage that is applicable for the entire rental.
This includes an insurance policy, gold card coverage or all coverages purchased from Advantage.
Further, all laws applicable to drivers and the use of a motor vehicle must be adhered to.